**Please see Notice on Worlds Full Zip Jackets**

Return Policy

Returns/Exchange

Exchange only for items bought in Glasgow at our Worlds store. Exchanges are subject to stock availability and will only be accepted if the item is unworn and in a perfect re-saleable condition. Exchange is not allowed on personalised items.

If the event is over please contact us at kbleisurewear@hotmail.com. Any exchanges after the event is over are subject to the same conditions as above. It is the customer’s responsibility to return any item for exchange by post at their own expense and also to pay for re-shipping. For your protection we recommend that you use a recorded delivery service as we cannot be held responsible for items not received.

Pre-Ordered Items Exchange

Once collected pre-ordered items can be exchanged at our Worlds store in Glasgow. Any exchange is subject to stock availability and will only be accepted if the item:
  • is unworn, 
  • is in perfect re-saleable condition, 
  • has the original tags attached. 
Exchange is not allowed on any pre-ordered item that has been personalised after collection.

If the event is over please contact us at kbleisurewear@hotmail.com. Any exchanges after the event is over are subject to the same conditions as above. It is the customer’s responsibility to return any item for exchange by post at their own expense and also to pay for re-shipping. For your protection we recommend that you use a recorded delivery service as we cannot be held responsible for items not received.

Pre-Ordered Items Return

If you change your mind about an item pre-ordered online through clrgmerchandise.com you can cancel your order within 14 days of collecting your items in Glasgow. Please contact us at kbleisurewear@hotmail.com to cancel your order. Items covered under this 14 day cooling off period can be returned for a refund provided the item:

  • is unworn and in perfect re-saleable condition,
  • still has the original tags attached,
  • has not been personalised,
  • is returned within 14 days of cancelling your order.

As all the merchandise on clrgmerchandise.com has been made specifically for Oireachtas Rince na Cruinne 2018 any returns of pre-ordered items accepted for refund are subject to a 30% restocking fee.

Refunds will be processed using the original payment method once we have received the items and may take up to 14 days to process.

If the event is over it is the customer’s responsibility to return the item by post at their own expense. For your protection we recommend that you use a recorded delivery service as we cannot be held responsible for returned items not received.

 

Faulty Items

If an item is faulty please call to our Worlds store in Glasgow or if the event is over contact us at kbleisurewear.com.